
Our creative base is in leafy Essex. That’s where we craft our big ideas and implement them with our vast array of integrated digital and offline services. It’s the melting pot from which our powerful marketing campaigns spill out into the big, wide world and connect with our intended target audiences.
We know how important trust is in a relationship, which is why everything we do from brand building, campaign activity, through to the physical interaction we have with our audiences thrives on consistency. A consistent brand is a brand that you can trust and one that is going to deliver a holistic and compelling customer experience across all the sales touchpoints in that person’s customer journey.
With a team of 60 creative, digital and strategically minded people across three companies, we have the ability to deliver that consistency, engagement and effective experience for your customers from start to finish.
By getting to know our clients, recognising the problems they face and understanding their objectives we can use everything at our disposal to gain insight and plan for appropriate action before creating fit-for-purposes design solutions.
Focus Family
- All
- Directors
- Accounts/Admin
- Client Services
- Digital
- Studio

James Mercer
Managing Director

Samantha Mercer
Director

Jason Riley
Creative Director

Nicole Eve
Client Services Director

Sarah Wilson
Client Services Director

Andrea Pisani
Director of Operations

Ruth Aggiss
Director of Digital

Chelsea Christian
Account Director

Shannon Dobinson
Account Director

Amber Doghan
Senior Account Manager

James Love
Senior Account Manager

Armani Menditta
Senior Account Manager

Faith Grainger
Account Manager

Becky Hart
Account Manager

Aimee Holden
Account Manager

Tia Lock
Digital Account Manager

Charlotte Pooley
Account Manager

Jonathan Parker
Senior Account Executive

Chloe Maynard
Account Executive

Lucy Hunnable
Digital Account Executive

Emily Swain
Digital Project Manager

Neill Cartlidge
Senior Digital Designer

Danny Barnes
Senior Designer

Rachael Hudson
Senior Designer

Kate Wells
Senior Designer

Alistair Huxley
Video & Motion
Graphics Designer

Will Baxter
Designer

Dean Allen
Studio Manager

Vicki Gilbert
Senior Artworker

N’dea Hinkson
Creative Artworker

Katie Lambourne
Creative Artworker

Charlotte Alexander
Creative Artworker

Jenny Allen
Artworker

Gemma Flint
Artworker

Greg Mayo
Artworker

Sabina Mengual
Artworker

Jane Thompson
Artworker

Graham Weir
QA Supervisor

Dan Smith
Quality Assurance

Ellen Cable
Proofreader

Lucy Drake
Proofreader

Shaun Brunning
Senior Web Developer

Max Mayhew
Junior Web Developer/Test Developer

Laura Parker
Marketing Manager

Ashleigh Hollywood
User Experience Executive

AJ Seecharran
SEO Specialist

Leanne Halls
Bookkeeper

Stephanie Cannon
Accounts Assistant

Frances Gymer
Credit Controller

Kerrie Kennedy
HR Advisor

Laura Sellwood
Office Manager

Charlotte Taylor
PA to Managing Director
Fancy joining our team?
Send us your CVOur entire creative strategy focuses on the customer – ensuring they gain an optimal experience from start to finish. We implement our plan by combining creative offline and digital content, ensuring it is seen in the relevant media spaces providing engagement across all virtual or physical touch-points along its journey.