Say hello to the creative marketing experts.

The power and effectiveness of our creative marketing is something we’ve been nurturing for 20 years. Experience, intuition and insight are all key aspects we include in our creative ideas and are why our solutions get award-winning results.

Our creative base is in leafy Essex. That’s where we craft our big ideas and implement them with our vast array of integrated digital and offline services. It’s the melting pot from which our powerful marketing campaigns spill out into the big, wide world and connect with our intended target audiences.

We know how important trust is in a relationship, which is why everything we do from brand building, campaign activity, through to the physical interaction we have with our audiences thrives on consistency. A consistent brand is a brand that you can trust and one that is going to deliver a holistic and compelling customer experience across all the sales touchpoints in that person’s customer journey.

With a team of 60 creative, digital and strategically minded people across three companies, we have the ability to deliver that consistency, engagement and effective experience for your customers from start to finish.

By getting to know our clients, recognising the problems they face and understanding their objectives we can use everything at our disposal to gain insight and plan for appropriate action before creating fit-for-purposes design solutions.

Focus Family

  • All
  • Directors
  • Accounts/Admin
  • Client Services
  • Digital
  • Studio

James Mercer

Managing Director

Samantha Mercer


Sarah Wilson

Client Services Director

Jason Riley

Creative Director

Nicole Eve

Director of Digital

Andrea Pisani

Director of Offline

Ruth Aggiss

Digital Account Director

Shannon Dobinson

Senior Account Manager

James Love

Senior Account Manager

Armani Menditta

Senior Account Manager

Sophie Burton

Account Manager

Amber Doghan

Account Manager

Tia Lock

Digital Account Manager

Harriet Reynolds

Account Manager

Natasha Wootton

Account Manager

Lauren Merriott

Junior Account Manager

Faith Grainger

Senior Account Executive

Aimee Holden

Account Executive

Jonathan Parker

Account Executive

Parisha Patel

Senior Training and Communications

Emily Street

User Experience Manager

Neill Cartlidge

Senior Digital Designer

Kate Wells

Senior Designer

Rachael Hudson

Senior Designer

Alistair Huxley

Video & Motion
Graphics Designer

Danny Barnes

Mid-weight Designer

Trudy Collins


Dean Allen

Studio Manager

Clinton Fennell

Production Supervisor

Vicki Gilbert

Senior Artworker

Katie Lambourne

Creative Artworker

Kirsty McSadler

Creative Artworker

Greg Mayo


N’dea Hinkson


Jenny Allen


Jane Thompson


Gemma Flint


Graham Weir

QA Supervisor

Dan Smith

Quality Assurance

Lucy Messer


Steve Everett

Head of Development

Joshua Turner-Bruce

Web Developer

Amy Winfield

Junior Test Developer/
Web Developer

Max Mayhew

Junior Web Developer/Test Developer

Laura Parker

Marketing Executive

AJ Seecharran

SEO & PPC Executive

Charlotte Taylor

PA to Managing Director

Kerrie Kennedy

HR Advisor

Leanne Halls


Frances Gymer

Credit Controller

Charlotte Pooley

Administration Assistant

Fancy joining our team?

Send us your CV

Our entire creative strategy focuses on the customer – ensuring they gain an optimal experience from start to finish. We implement our plan by combining creative offline and digital content, ensuring it is seen in the relevant media spaces providing engagement across all virtual or physical touch-points along its journey.

On Media
Part of the Focus Group