Say hello to the creative marketing experts.

The power and effectiveness of our creative marketing is something we’ve been nurturing for 20 years. Experience, intuition and insight are all key aspects we include in our creative ideas and are why our solutions get award-winning results.

Our creative base is in leafy Essex. That’s where we craft our big ideas and implement them with our vast array of integrated digital and offline services. It’s the melting pot from which our powerful marketing campaigns spill out into the big, wide world and connect with our intended target audiences.

We know how important trust is in a relationship, which is why everything we do from brand building, campaign activity, through to the physical interaction we have with our audiences thrives on consistency. A consistent brand is a brand that you can trust and one that is going to deliver a holistic and compelling customer experience across all the sales touchpoints in that person’s customer journey.

With a team of 60 creative, digital and strategically minded people across three companies, we have the ability to deliver that consistency, engagement and effective experience for your customers from start to finish.

By getting to know our clients, recognising the problems they face and understanding their objectives we can use everything at our disposal to gain insight and plan for appropriate action before creating fit-for-purposes design solutions.

Focus Family

  • All
  • Directors
  • Studio
  • Accounts/Admin
  • Client Services
  • Digital
  • Studio

James Mercer

Managing Director

Samantha Mercer


Jason Riley

Creative Director

Sarah Wilson

Client Services Director

Nicole Eve

Client Services Director

Andrea Pisani

Director of Operations

Ruth Aggiss

Digital Account Director

Chelsea Christian

Account Director

Shannon Dobinson

Account Director

Armani Menditta

Senior Account Manager

Amber Doghan

Senior Account Manager

James Love

Senior Account Manager

Sophie Burton

Account Manager

Tia Lock

Digital Account Manager

Charlotte Pooley

Account Manager

Natasha Wootton

Account Manager

Faith Grainger

Account Manager

Becky Hart

Account Manager

Lauren Merriott

Junior Account Manager

Aimee Holden

Senior Account Executive

Jonathan Parker

Senior Account Executive

Katie Brownjohn

Senior Account Executive

Chloe Maynard

Account Executive

Lucy Hunnable

Digital Account Executive

Emily Street

Digital Project Manager

Neill Cartlidge

Senior Digital Designer

Kate Wells

Senior Designer

Rachael Hudson

Senior Designer

Alistair Huxley

Video & Motion
Graphics Designer

Danny Barnes

Mid-weight Designer

Trudy Collins


Will Baxter


Dean Allen

Studio Manager

Vicki Gilbert

Senior Artworker

Katie Lambourne

Creative Artworker

N’dea Hinkson

Creative Artworker

Charlotte Alexander

Creative Artworker

Greg Mayo


Jenny Allen


Jane Thompson


Gemma Flint


Sabina Mengual


Graham Weir

QA Supervisor

Dan Smith

Quality Assurance

Lucy Drake


Ellen Cable


Max Mayhew

Junior Web Developer/Test Developer

Laura Parker

Marketing Manager

AJ Seecharran

SEO Specialist

Parisha Patel

Senior Training and Communications

Charlotte Taylor

PA to Managing Director

Kerrie Kennedy

HR Advisor

Leanne Halls


Frances Gymer

Credit Controller

Laura Sellwood

Office Manager

Stephanie Cannon

Accounts Assistant

Fancy joining our team?

Send us your CV

Our entire creative strategy focuses on the customer – ensuring they gain an optimal experience from start to finish. We implement our plan by combining creative offline and digital content, ensuring it is seen in the relevant media spaces providing engagement across all virtual or physical touch-points along its journey.

On Media
Part of the Focus Group