
Our creative base is in leafy Essex. That’s where we craft our big ideas and implement them with our vast array of integrated digital and offline services. It’s the melting pot from which our powerful marketing campaigns spill out into the big, wide world and connect with our intended target audiences.
We know how important trust is in a relationship, which is why everything we do from brand building, campaign activity, through to the physical interaction we have with our audiences thrives on consistency. A consistent brand is a brand that you can trust and one that is going to deliver a holistic and compelling customer experience across all the sales touchpoints in that person’s customer journey.
With a team of 60 creative, digital and strategically minded people across three companies, we have the ability to deliver that consistency, engagement and effective experience for your customers from start to finish.
By getting to know our clients, recognising the problems they face and understanding their objectives we can use everything at our disposal to gain insight and plan for appropriate action before creating fit-for-purposes design solutions.
Focus Family
- All
- Accounts/Admin
- Client Services
- Digital
- Directors
- Studio

James Mercer
Managing Director

Samantha Mercer
Director

Sarah Wilson
Client Services Director

Nicole Eve
Client Services Director

Jason Riley
Creative Director

Chelsea Christian
Group Account Director and Head of Operations

James Love
Group Account Director and Head of New Business

Shannon Dobinson
Group Account Director and Head of Training

Ruth Aggiss
Director of Digital

Ed Calderhead
Social Director

Amber Doghan
Account Director

Armani Menditta
Account Director

Brett Cutbush
Senior Account Manager

Aimee Holden
Account Manager

Chloe Maynard
Account Manager

Emma Haines
Account Manager

Jonathan Parker
Account Manager

Tia Lock
Digital Account Manager

Hannah Finnis
Account Manager

Laura Butcher
Account Manager

Arianne Catlow
Account Manager

Jess Beardsworth
Digital Account Executive

Lottie Kettle
Account Executive

Sophie Hornsby
Account Executive

Vicky Brett
Account Executive

Alex Grant
Account Executive

Marcus Cooper
Junior Digital Project Manager

Kayode Adeshiyan
SEO Manager

Maia Bush
Social Media Manager

Jennifer Radford
Social Media Executive

Ashleigh Hollywood
User Experience Executive

Steven Hardy
Web Developer

Jack Tobyn
Web Developer

Jakub Junczyk
Eshot developer

Darren Simon
Head of Video Production

Alistair Huxley
Video Producer

Billy McConville
Video Editor & Videographer

Isabelle Blake
Motion Graphic Designer Video Editor

Dean Allen
Studio Manager

Neill Cartlidge
Senior Digital Designer

Danny Barnes
Senior Designer

Rachael Hudson
Senior Designer

Kate Wells
Senior Designer

Will Baxter
Designer

Becki Brears
Designer

Charlotte Alexander
Junior Designer

Vicki Gilbert
Senior Creative Artworker

Katie Lambourne
Creative Artworker

N’dea Hinkson
Creative Artworker

Laura Parker
Creative Artworker

Ashlie Ellis
Creative Artworker

Jenny Allen
Artworker

Gemma Flint
Artworker

Greg Mayo
Artworker

Sabina Mengual
Artworker

Jane Thompson
Artworker

Graham Weir
QA Manager

Dan Smith
Senior QA

Ellen Cable
Senior Proofreader

Lucy Drake
Mid-weight Proofreader

Leanne Halls
Management Accountant

Frances Gymer
Credit Controller

Charlotte Taylor
PA to Managing Director

Kerrie Kennedy
HR Advisor

Laura Sellwood
Office Manager

Sarah Goddard
HR and Office Assistant
Fancy joining our team?
Send us your CVOur entire creative strategy focuses on the customer – ensuring they gain an optimal experience from start to finish. We implement our plan by combining creative offline and digital content, ensuring it is seen in the relevant media spaces providing engagement across all virtual or physical touch-points along its journey.