Say hello to the creative marketing experts.

The power and effectiveness of our creative marketing is something we’ve been nurturing for 20 years. Experience, intuition and insight are all key aspects we include in our creative ideas and are why our solutions get award-winning results.

Our creative base is in leafy Essex. That’s where we craft our big ideas and implement them with our vast array of integrated digital and offline services. It’s the melting pot from which our powerful marketing campaigns spill out into the big, wide world and connect with our intended target audiences.

We know how important trust is in a relationship, which is why everything we do from brand building, campaign activity, through to the physical interaction we have with our audiences thrives on consistency. A consistent brand is a brand that you can trust and one that is going to deliver a holistic and compelling customer experience across all the sales touchpoints in that person’s customer journey.

With a team of 60 creative, digital and strategically minded people across three companies, we have the ability to deliver that consistency, engagement and effective experience for your customers from start to finish.

By getting to know our clients, recognising the problems they face and understanding their objectives we can use everything at our disposal to gain insight and plan for appropriate action before creating fit-for-purposes design solutions.

Focus Family

  • All
  • Accounts/Admin
  • Client Services
  • digisuite
  • Digital
  • Directors
  • Studio

James Mercer

Managing Director

Samantha Mercer


Sarah Wilson

Client Services Director

Nicole Eve

Client Services Director

Jason Riley

Creative Director

Chelsea Christian

Group Account Director and Head of Operations

James Love

Group Account Director and Head of New Business

Shannon Dobinson

Group Account Director and Head of Training

Ruth Aggiss

Director of Digital

Ed Calderhead

Social Director

Amber Doghan

Account Director

Armani Menditta

Account Director

Aimee Holden

Account Manager

Chloe Maynard

Account Manager

Emma Haines

Account Manager

Jonathan Parker

Account Manager

Marcus Cooper

Digital Account Manager

Laura Butcher

Account Manager

Arianne Catlow

Account Manager

Ria Piskor

Account Manager

Ellie Laurence

Account Manager

Larissa Garth

Account Manager

Lottie Kettle

Account Executive

Sophie Hornsby

Account Manager

Alex Grant

Account Executive

Grace Dagworthy

Account Executive

Lily McBlain

Account Executive

Molly Carlin-Parham

Account Executive

Kayode Adeshiyan

SEO Manager

Maia Bush

Social Media Manager

Jennifer Radford

Social Media Manager

Ashleigh Hollywood

User Experience Executive

Steven Hardy

Senior Web Developer

Michael Dyczkowski

Full Stack Web Developer

Jack Tobyn

Web Developer

Jordon Cooper-Siddall

digisuite Project Manager

Thor Refoy

Junior digisuite Developer

Darren Simon

Head of Video Production

Alistair Huxley

Video Producer

Billy McConville

Video Editor & Videographer

Isabelle Blake

Motion Graphic Designer Video Editor

Dean Allen

Studio Manager

Neill Cartlidge

Senior Digital Designer

Danny Barnes

Senior Designer

Rachael Hudson

Senior Designer

Kate Wells

Senior Designer

Will Baxter


Craig Rosamond


Becki Brears


Charlotte Alexander

Junior Designer

Vicki Gilbert

Senior Creative Artworker

Katie Lambourne

Creative Artworker

N’dea Hinkson

Creative Artworker

Laura Parker

Creative Artworker

Ashlie Ellis

Creative Artworker

Jenny Allen


Gemma Flint


Greg Mayo


Sabina Mengual


Jane Thompson


Graham Weir

QA Manager

Dan Smith

Senior QA

Ellen Cable

Senior Proofreader

Lucy Drake

Mid-weight Proofreader

Leanne Halls

Management Accountant

Stephanie Cannon

Management Accountant

Frances Gymer

Credit Controller

Charlotte Taylor

PA to Managing Director

Kerrie Kennedy

HR Advisor

Laura Sellwood

Office Manager

Sarah Goddard

HR and Office Assistant

Fancy joining our team?

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Our entire creative strategy focuses on the customer – ensuring they gain an optimal experience from start to finish. We implement our plan by combining creative offline and digital content, ensuring it is seen in the relevant media spaces providing engagement across all virtual or physical touch-points along its journey.

On Media
Part of the Focus Group