Digital Project Manager

We need you to drive digital projects through to delivery with a range of clients on several different projects and must be adept at managing and building client relationships and reporting on the status of projects.

Job responsibilities

To expertly plan the delivery of digital projects, including key milestones, from the outset by liaising with the required internal teams.
To manage key client projects internally with the relevant teams.
To communicate effectively as the key contact during a project with the client and key stakeholders on the project regarding progress.
To manage any issues or problems internally with the teams and find solutions that have a minimal impact on the overall project and the client relationship.
To adhere to SLA agreements with our clients.
To be able to confidently use project management software.
To be able to plan, track and measure every project to ensure we have stayed within timescales, budget and exceeded client expectation.
To work with the internal team to keep track of digital trends, analyse industry benchmarks/behaviours and implement them into our projects to ensure we are delivering the best possible end result for the client.
To continuously assess working processes and procedures with a view to constantly improve how we do things as a digital team.
To work with the internal teams to assess resource required for each project.
To become a part of the team that is integral to winning new business for the agency and developing further current client relationships/forecast.

Person specification

Qualifications

Project management certification.
Understanding of web technologies such as HTML, CSS and JavaScript.
APMP, Prince2 or Agile certification is desirable.

Experience

Proven experience of effectively managing digital projects from brief through to delivery.
Proven experience of developing strong client relationships and working with multiple stakeholders to deliver targets.
Proven experience of working to Prince2 or Agile project management processes.
Ability to identify new business opportunities with current and new clients.
Agency experience is preferred.

Knowledge & skills

An excellent understanding of a range of digital marketing disciplines and how they work together for our clients.
Excellent written and oral communication skills.
Excellent report writing, data analysis and presentation skills.

Personal qualities

Ambitious and wants to grow our client accounts as well as improve processes within the business.
Dynamic, responsive and immediate.
Ability to work under pressure, change direction and find a solution when required.
Ability to work on multiple client projects at one time.
A driven individual who can use their initiative and find a good solution to any problem.
Excellent interpersonal skills.
Must have a keen interest in digital projects and the wider digital marketing delivered by an agency.
Good attention to detail.
Prepared to work on their own, being organised and pushing themselves to keep improving our offering for clients and internal teams.
Proactive in generating ideas.
Ability to work to strict deadlines.

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